Your Whisky Bay Woollens pattern purchase is a PDF digital download. After you have completed your purchase (via Ravelry or Craftsy) you will receive an email containing a unique URL to download your pattern directly to your computer. Please be sure to save it to your computer, for safe-keeping. If purchased via Ravelry, a copy will also be automatically added to your Raverly library.
Due to the nature of PDF downloads, refunds are not offered on digital purchases.
If you need further assistance with downloading & printing your file or require pattern support please don't hesitate to email me at firstname.lastname@example.org